Understand conversational norms from "summary" of Small Talk - You Can Do It by Betty Bohm

Conversational norms are ways of speaking and interacting that can help ensure mutual respect between participants in a conversation. Being aware of enrichments when engaging with another individual is essential for maintaining strong conversational relationships.

In order to establish good conversational norms one should start by respecting the other person’s boundaries, pay attention during the conversation, be open-minded to new ideas or opinions, and listen without judgement.

Knowing how to politely join in and end conversations is also an important part of having conversational norms. Be courteous in ending a conversation, making sure not to just abruptly stop talking nor leave abruptly. Make sure to thank them for taking the time to talk to you!

Avoid incorporating personal attacks while communicating. Utilizing polite language and avoiding phrases that are offensive or disrespectful ensures a healthy discourse between two people.

Keeping the conversation going facilitates better workflows and enables more meaningful communication in the future. Keep things interesting by using visual cues such as gestures or humour; this helps break the ice and allows conversations to flow more naturally.

Actively participate in the conversation by contributing meaningful stories and authentic reactions. Such a display of enthusiastic participation will make the conversation much enjoyable for both parties.

Despite not being on the same page about all topics, it is important to remain respectful to the person you are engaging with. Do not disagree aggressively, but instead look for areas of agreement and understanding.

Good conversations involve both parties sharing their ideas and experiences with each other. It's important to take time to invest in understanding where your partner is coming from and what they value most.

Be proactive in conversation - don't have just one-sided conversations where you dominate all the time. Instead, open up the floor to the other party and ask questions as well to show genuine interest in their lives.

Lastly, never forget to smile! Smiling shows that you're engaged and enjoying the conversation and radiates positivity that will surely set the atmosphere for a pleasant talk.